Ups next day air tracking not updating
United Parcel Services is one of the leading shipment and logistic companies in the world.The company was founded in Seattle but currently has its headquarters in Atlanta, Georgia.United Parcel Service (UPS) is one of the world’s largest shipment and logistics companies. provides a range of products and services, such logistics and distribution, transportation and freight by air, sea, ground and rail.The global company also delivers freight forwarding services, international trade management and customs brokerage.So much for the rock-solid tracking system…I understand the first step, i.e a UPS store clerk forgetting to scan the received packages, which then got loaded on the truck anyway, but how were 4 packages then able to bypass all further stages of scanning?But let’s finish this post on a positive note: it’s a story of good Customer Service, after all – just not by UPS.
Tracking by SMS is also possible when customers opt into the service.It covers all the 50 states, Puerto Rico and selected parts of Alaska and Hawaii.It’s suitable for shipping items that do not require any overnight handling.This was what the Customer Service agent repeatedly told me anyway, further explaining that the only way this could have happened if I either did not send the packages at all, or did not properly attach the labels.Of course she did not have an explanation on how the fifth package safely arrived in the meantime – after all, I did not dropped them off at UPS according to her theory. Only when I asked her if she was accusing me of lying did she change tone, and recommended we put a tracer on the lost packages.
Single piece packages, flat mail and certain packages send with UPS Mail Innovations can also be tracked using a reference number even though final delivery may be made by another delivery service, such as the Royal Mail or the United States Postal Service (USPS).