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That means that as your team grows, you won't have to spend any money for your solution to grow with it.With Smartsupp, agents receive a notification every time a visitor interacts with their chat so that they can respond quickly.Smartsupp stands out because of its video recording capabilities that record the movement and behavior of users as they interact with your website.This paid feature comes with the first tiered level of pricing, which runs per agent per month, and includes automatic messages, Google Analytics integration, and access to its API.For anyone already using Zendesk or looking for a good live chat solution that could extend to a customer service software, Zendesk Chat could be a good option.With the free plan, you'll get one concurrent chat, a chat rating, and 14-day chat history.The free version also lets you customize your chats, and provides a 14-day chat history.
Typical live chat software has: If you're hoping to implement live chat into your website but don't know where to begin, check out some of the free website chat tools listed below.
Average user rating: 4.77 out of 5 based on 13 reviews Tidio Chat has one of the best free website chat offerings of the bunch, with unlimited live chats, emails, and channels, an app for i OS and Android, up to three operators, and third party integrations.
Messenger options for Tidio include its chat widget, email, and Facebook's Messenger app for access to customers via one of the most popular messaging platforms in the world.
Average user rating: 4.65 out of 5 based on 127 reviews Userlike is an all-in-one chat tool for web, mobile, and messaging.
The free version lets you get set up with one agent, one chat widget, and unlimited chats, which is perfect for any business just starting out.
Average user rating: 4.3 out of 5 based on 10 reviews Heavily geared towards the sales team, Zoho Sales IQ is a live chat and visitor tracking solution that's part of the popular Zoho family.